Shipping policy

At Ems Extensions, we aim to deliver your order quickly and securely. All orders are processed within 48 hours of purchase, excluding weekends and public holidays. Once dispatched, your parcel will be shipped via FedEx, with delivery typically taking between three to seven business days depending on your location.

We charge a flat shipping fee of £2.99 for every order. Please note that delivery times are estimates and cannot be guaranteed, as delays may occur due to courier services, customs checks, or circumstances outside our control. Any customs duties, import taxes, or additional fees are the responsibility of the customer. To avoid delays, please ensure that your shipping details are entered correctly at checkout.